Shipping Methods & Costs
FREE UPS GROUND SHIPPING on orders over $59.00 in the contiguous United States.
UPS is our preferred shipping partner. We ship all domestic orders by
UPS. If you must have your order shipped differently, please contact us by phone
817-453-0831 or
email sales@RadarDetectorsBestBuy.com.
Business days are Monday through Friday, excluding holidays as determined by carriers. Most in-stock orders received before 1pm central time are processed the same day. Orders received after 1pm are processed the following business day. Some credit card orders may be delayed due to fraud verification.
We will contact you with the shipping time estimate in the unlikely event we are unable to fulfill your order right away.
| UPS offers the following shipping options: |
| Shipping Method |
When items will arrive |
| UPS Ground |
3–6 business days, excluding holidays |
| UPS 3rd Day Select |
Arrives in three business days when ordered before 1pm CT, Monday–Friday, excluding holidays |
| UPS 2nd Day Air |
Arrives in two business days when ordered before 1pm CT, Monday–Friday, excluding holidays |
| UPS Next Day Air |
Arrives next business day when ordered before 1pm CT, Monday–Friday, excluding holidays |
Our software will calculate the actual shipping cost based on weight during check out.
Returns, Exchanges & Refunds
If you are not 100% satisfied with your product for any reason,
RadarDetectorsBestBuy will accept returns or exchanges within
30 days of your date of purchase for US customers. After the 30-day period, customers must contact the manufacturer directly for return/repair information. You may return or exchange your product in its original packaging in original factory condition within 30 days of your purchase date for a refund (see restocking fee chart below) LESS SHIPPING CHARGES. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund.
| Merchandise Condition |
Restocking Fee for Store Credit or Replacement |
Restocking Fee for Refund |
| Defective |
None |
5% |
| Unopened |
5% |
10% |
| Opened |
10% |
15% |
RadarDetectorsBestBuy reserves the right to charge a minimum 20% restocking fee in any of the circumstances listed below:
- Any item that has been scratched or that looks as if it has been used.
- Any item returned without an RA number (see instructions below on how to obtain RA number).
Upon receiving your merchandise, inspect it immediately before the carrier leaves. If you see damage or missing parts, contact us at once and refuse the package. We allow up to 48 hours from time of delivery for customer to make claims for missing items. You must contact us within 48 hours via email (
Sales@RadarDetectorsBestBuy.com) with your claim if it falls on a weekend or holiday.
To return or exchange an item, please follow these simple steps:
1. Repack the product in its original packaging with the packing slip.
2. Obtain a return authorization (RA) number by calling Customer Service at 817-453-0831 or email us at
Sales@RadarDetectorsBestBuy.com.
3. Obtain return shipping address information at the Customer Service number/email above.
For your security, please return your safely wrapped product with an insured and trackable courier (ie, FedEx, UPS, USPS) insured for the full value and retain your receipt. All charges related to the return of products to
RadarDetectorsBestBuy are the responsibility of the customer. We do not provide return labels. For all international exchanges, the
customer is responsible for freight both ways.
If you receive a product in error or there is a problem with the order, please contact our Customer Service Team at 817-453-0831 within 48 hours.
RadarDetectorsBestBuy is not responsible for items damaged or lost in transit. We are unable to issue product replacement or compensation until an insurance claim has to been settled by the carrier.
Once we receive your return, we will process within 5-10 business days.
RadarDetectorsBestBuy DOES NOT accept returns on the following:
- Items that have been mounted or assembled
- Items returned to us in not resalable condition
- Special order items
- Items you received as a gift (we will give in store credit instead)
- International orders (we will consider exchanges)
We will not accept any returns after 30 days from the purchased date.
Radar Detectors Best Buy Guarantee
We stand behind our products, our service and our commitment to you, our customer.
We understand that sometimes a product may not perform to your expectation or may be flawed or defective due to manufacturing or damage in transit.
RadarDetectorsBestBuy has a specialized and highly service oriented
return policy. If, for any reason, you are not fully satisfied with your purchase, please do not hesitate to let us know and we will exchange it or issue a gift certificate or refund.